Lunora Privacy Policy

Effective Date: [Insert Date] | Last Updated: [Insert Date]

1. Information We Collect

  • Personal Information: Name, email address, account credentials.
  • Home Preferences: Room types, cleaning preferences, and schedules.
  • Usage Data: Interactions with the app, preferences, and feedback.
  • Device Information: IP address, browser type, operating system.
  • Payment Information: Payment details processed by third-party providers.

2. How We Use Your Information

  • Provide, maintain, and improve Lunora’s features and functionality.
  • Personalize recommendations and optimize AI-driven home management.
  • Process transactions and manage subscriptions.
  • Communicate updates, offers, and security notifications.
  • Detect and prevent fraud or misuse of our Services.

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

  • Service Providers: Third-party vendors assisting with app hosting, payment processing, and analytics.
  • Legal Compliance: If required by law or to protect our rights and users.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Your Data Rights & Choices

You have the following rights:

  • Access & Correction: Request access to your personal data or correct inaccuracies.
  • Data Deletion: Request account deletion and removal of personal data.
  • Opt-Out: Unsubscribe from marketing communications at any time.

5. Data Security & Retention

We implement security measures to protect your data and retain it only as necessary for service provision and legal compliance.

6. Children’s Privacy

Lunora is designed for use by parents and adults. We do not permit users under 13 to create accounts.

7. International Data Transfers

Your information may be processed in the United States or other jurisdictions with different data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify users through the app or email.

9. Contact Us

For privacy-related inquiries, contact us at:

Email: [Insert Contact Email]

Business Name: Zen Operations LLC (DBA Lunora)